*All of end of season orders are either final sale or store credit only based on the discount you use. Promotions that use the code "20storecredit" are returnable for store credit only. Promotions that use the code "35finalsale" are final sale only.
Shipping: We do not take responsibility once the order has been marked as delivered by the shipping carrier. If you would like your package to be signature required, please select the signature required option at checkout.
Returnable Items for Refund:
Returnable items can be returned within 7 days of receipt of shipment. When shipping a return by mail, please follow these guidelines:
- A return form must be filled before mailing out to us.
- Items must be returned unused, unworn, unwashed and undamaged.
- Return items in their original packaging with all tags attached. Packaging may include hangers, plastic wrap, accessories, and dust bags.
- Once return is authorized, we must receive your returned item within 7 days in order for it to be accepted. Please ship out your return asap.
*Any items that include "Final Sale" in the product description are NOT returnable. No Exception!
Return Label Cost:
There are two options:
1. Opt for store credit, and return labels are free of charge!
2. Labels cost $9, which will be deducted from your refund value.
Note: Please ship back your item to us as soon as possible. Items sent back to us without a return authorization will not be approved! We must receive your returned item within one week of your return being approved, or they will not be accepted. Thank you.
To start the Return/ Exchange process